WORKPLACE CIVILITY TRAINING AND WORKSHOPS
It's time to foster civility in the workplace.
Learn the essential skills and mindsets required to foster civility at work.
The cost of incivility is high.
Lack of civility has reached a crisis level. In fact, a recent SHRM survey found that 66% of U.S. workers have experienced incivility in the workplace. And the cost of incivility is high:
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- Lower employee well-being
- Decline in culture and overall morale
- High turnover and "quiet quitting"
- Deliberate decreases in productivity
And it's not only impacting employees. It's impacting customer relations and brand perception. A shocking 40% of customers who witness other customers being uncivil to employees question whether they want to do business with that company again.
Therefore, it's imperative that people leaders, middle managers and customer-facing employees learn the art of civil conversation.
Inclusivv is the go-to resource for conversations that matter.
Explore our workplace civility solutions.
Civility Training
In this live training, online or in-person, Inclusivv will deliver a one-hour training titled: "Essential Skills for Fostering Civil Conversations at Work."
- Available online as a webinar for unlimited number of participants
- Available in-person and delivered via lecture style with slides.
Civility Workshop
This workshop combines a 30-minute civil conversation training with a 60-minute conversation on a topic of your choice from our Civility Series.
- Available online via Zoom for up to 300 people using breakout rooms
- Available in-person in small groups of 4-8 for optimal practice
Civility Series
A series of 4 mini-civility workshops with 15-minute trainings followed by 45-minute conversations. And gain access to facilitator training.
- Available online via Zoom for up to 300 people using breakout rooms
- Available in-person in small groups of 4-8 for optimal practice
Civility Training or Workshop
Build the foundation for a civil and respectful workplace with our "Essential Skills for Civil Conversations at Work" workshop. This 90-minute session, available online or in-person, equips your team with the essential skills needed to navigate and lead civil conversations.
Participants will learn how to:
- Understand and appreciate diverse perspectives
- Communicate effectively and empathetically
- Manage and resolve conflicts constructively
- Foster an inclusive and respectful workplace culture
Duration: 90 minutes
Format: Live online or in-person
Host: Inclusivv
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Train-the-Trainer
This Train-the-Trainer package empowers your internal team to deliver a customized Inclusivv Civility Training or Workshop with confidence. It includes customizable materials, live content content review, and facilitation practice sessions. Up to 10 facilitators internally receive expert-led training, on-demand resources, and support to ensure consistent, impactful delivery across your organization.
Trained facilitators will:
- Access all materials including PPT, speaker notes, facilitator guide, participant guide and more
- Customize to your organization's needs and language
- Practice delivering content to expert facilitators
- Gain real-time feedback
- Develop confidence in leading civility trainings
- Receive Certificate of Completion
Duration: 3 month engagement
Format: Live online or in-person
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On-Demand Civility Series
Get instant access to Inclusivv’s full on-demand civility training course—four engaging modules designed to strengthen civil communication and foster a more respectful, inclusive culture. With over four hours of self-paced content, this series helps individuals build the awareness and skills needed to navigate challenging interactions with empathy and confidence.
With the On-Demand Civility Series, you will:
- Explore essential concepts that support civility, inclusion, and psychological safety
- Access over four hours of high-quality, on-demand training content
- Learn practical strategies for handling difficult conversations with empathy
- Empower your team to create a more respectful and resilient workplace culture
Training Modules:
- Essential Skills for Civil Conversations
- Psychological Safety and Creating Brave Spaces
- Managing Emotions with Empathy
- Turning Conflict into Opportunity
Content: Course Subscription
Format: On-Demand Access
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Want to bring civil conversations to your workplace?
Download the Civility Solutions Overview now to learn how Inclusivv can help you create a workplace culture where every voice matters.
“It's so important, so amazing, such important work. You're being the voice for all of us who are afraid to challenge leaders and educate them to bring awareness to the situations we go through and different lived experiences. Thank you for putting this out there because I think they should be available for all leaders."
CEO of SHRM, Johnny C. Taylor Jr. shares why civility matters with Jenn Graham, CEO of Inclusivv
Johnny C. Taylor, CEO of SHRM, stopped by Café Civili-Tea at the 2024 SHRM Annual Conference in Chicago. He gave a huge shout out to Inclusivv and congratulated Jenn Graham, founder & CEO of Inclusivv, who was leading workshops on the hour, every hour, as part of SHRM's Civility Initiative. Watch the full speech.
Finding Common Ground Over Food and Connection
Watch our founder and CEO, Jenn Graham, deliver a TED Talk on the power of courageous conversations at bridging divides and building connections.
Ready to make your workplace more civil?
Contact our sales team to schedule your training and start building a more respectful and civil environment.