WORKPLACE CIVILITY TRAINING AND WORKSHOPS  

It's time to foster civility in the workplace.

Learn the essential skills and mindsets required to foster civility at work.

Civility Works Overview
CIVILITY WORKS OVERVIEW
Want civility in your workplace?

Download the Civility Works Overview now to learn how Inclusivv can help you create a workplace culture where every voice matters.        

The cost of incivility is high.

Lack of civility has reached a crisis level. In fact, a recent SHRM survey found that 66% of U.S. workers have experienced incivility in the workplace. And the cost of incivility is high:

    • Lower employee well-being
    • Decline in culture and overall morale
    • High turnover and "quiet quitting"
    • Deliberate decreases in productivity

And it's not only impacting employees. It's impacting customer relations and brand perception. A shocking 40% of customers who witness other customers being uncivil to employees question whether they want to do business with that company again.

Therefore, it's imperative that people leaders, middle managers and customer-facing employees learn the art of civil conversation.

Inclusivv-SHRM-webinar-July-2025

Inclusivv is the go-to resource for conversations that matter.

Explore our workplace civility solutions.

Civility Workshop

We offer a variety of customizable, interactive workshops that use peer-to-peer dialogue to create lasting behavior change.


  • Available online via Zoom for up to 300 people using breakout rooms
  • Available in-person in small groups of 4-8 for optimal practice

Civility Webinar

A webinar on the Essential Skills for Civil Conversations teaches the mindsets and skills for engaging in civil dialogue in the workplace.


  • Available online via Zoom or other preferred platform
  • Includes access to the recording to distribute to those who can't attend

Train the Trainer

A scalable solution designed to help your internal leaders confidently lead training that builds trust, psychological safety, and respect.


  • Includes presentation deck, facilitator guide, participant guide and more
  • Includes practice sessions and ongoing support with an Inclusivv facilitator
90-MINUTE WORKSHOP

Workplace Civility Workshop

Our interactive workshops build the skills teams need to work better together in the moments that matter most. They're designed to be engaging, applicable, and grounded in real workplace challenges so learning translates into lasting behavior change. All workshops are customizable and designed to meet your specific goals.

Our workshop topics include:

  • The Essential Skills for Civility in the Workplace
  • The Inner Work: Managing Emotions with Empathy
  • The Everyday Work: Tools for Turning Conflict into Civility
  • The Cultural Work: Cultivating Psychological Safety & Brave Spaces

Duration: 90-Minutes

Format: Live online or in-person

Workshop IMage
60-MINUTE WEBINAR

Civility Webinar

Build the foundation for a civil and respectful workplace with our "Essential Skills for Civil Conversations at Work" workshop. This 60-minute webinar equips your team with the essential skills needed to navigate and lead with civility.

Participants will learn how to:

  • Understand and appreciate diverse perspectives
  • Communicate effectively and empathetically
  • Manage and resolve conflicts constructively
  • Foster an inclusive and respectful workplace culture

Duration: 60 minutes

Format: Live online or in-person

Inclusivv Workplace Civility Training
TRAIN THE TRAINER: WORKPLACE CIVILITY

Train-the-Trainer 

This Train-the-Trainer package empowers your internal team to deliver a customized Inclusivv Civility Training or Workshop with confidence. It includes customizable materials, live content content review, and facilitation practice sessions. Up to 10 facilitators internally receive expert-led training, on-demand resources, and support to ensure consistent, impactful delivery across your organization. 

Trained facilitators will:

  • Access all materials including PPT, speaker notes, facilitator guide, participant guide and more
  • Customize to your organization's needs and language
  • Practice delivering content to expert facilitators
  • Gain real-time feedback
  • Develop confidence in leading civility trainings
  • Receive Certificate of Completion

Duration: 2 weeks to 2 months (pending size and scale)

Format: Live online or in-person

Workplace Civility Workshop (1)

CEO of SHRM, Johnny C. Taylor Jr. shares why civility matters with Jenn Graham, CEO of Inclusivv

Johnny C. Taylor, CEO of SHRM, stopped by Café Civili-Tea at the 2024 SHRM Annual Conference in Chicago. He gave a huge shout out to Inclusivv and congratulated Jenn Graham, founder & CEO of Inclusivv, who was leading workshops on the hour, every hour, as part of SHRM's Civility Initiative. Watch the full speech.

Finding Common Ground Over Food and Connection

Watch our founder and CEO, Jenn Graham, deliver a TED Talk on the power of courageous conversations at bridging divides and building connections.

Ready to make your workplace more civil?

Contact our sales team to schedule your training and start building a more respectful and civil environment.